About Zanaco

OUR PARTNERSHIP WITH RABOBANK

We partnered with Rabobank of the Netherlands in April, 2007. Under this partnership, Zanaco recognises the new opportunities and the vibrancy of the Zambian economy and has thus designed broad based affordable banking services to its retail customers and structured innovative financial solutions for large corporations, agri-business and public sectors. With this empowerment profile and extensive national presence of 57 branches and agencies nationwide, Zanaco is well placed to respond to the diversity of the Zambian society and is therefore dubbed as the People's Bank.

We have capitalized on our core competencies, namely: IT, and branch and agency network infrastructure, skills and expert knowledge of the local market and the strategic alliance with Rabobank to drive the business to a new level. To improve on our service delivery, we have embarked on:

. A review and improvement of our business processes.

. Branch and ATM network expansion.

. Branch refurbishment to improve our operating environment for both customers and our staff.

. Market segmentation to offer tailor made banking products and services suitable for all.

. Product enhancement.

For more extensive information about Rabobank's rating please go to http://www.rabobank.com/ir