Management Board

The Management Board

Zanaco’s Management Board is responsible for leading the implementation of the bank’s vision and for formulating strategy for board approval. The Management Board also drives and directs the day-to-day operations of all the bank’s divisions.


Henk Gezienus Mulder (Chief Executive Officer)

Mr Henk Gezienus Mulder is the former Managing Director for Rabo Development.

With a career spanning over 34 years, Mr Mulder is a Law Graduate of the University of Groningen in the Netherlands with extensive experience in banking with functional expertise in strategic and change management, credit risk, treasury, investment and retail banking. He started his career in 1982 at ABN Amro Bank where he served in various roles in the Netherlands, India, Brazil, Indonesia, Colombia, Romania and Saudi Arabia.

He also served at PT Bank Rabobank Indonesia as CEO for five years before joining Rabo Development.

Lishala C. Situmbeko (Chief Commercial Officer)

Mr. Lishala Situmbeko is the Chief Commercial Officer. He joined Zanaco in 2010. 

With a career spanning over 18 years in economics, money markets, foreign exchange and risk management solutions, Mr. Situmbeko has also served in various roles at the Ministry of Finance, Barclays Bank and Bank of Zambia.

He holds a Master’s and Bachelor’s Degrees in Economics; Post Graduate Certificate in Financial Markets and Instruments, and the Financial Markets Association ACI Dealing Certificate. He is also a 2004-2005 Hubert H. Humphrey Fellow in Banking and Finance.

Hamish Chipungu    (Chief Risk Officer)

Mr. Hamish Chipungu is the Chief Risk Officer. He joined Zanaco in January 2011. 

With a career spanning over 22 years, Mr Chipungu is a graduate of the Emile Woolfe College of Accountancy (London) and the Institute of Internal Auditors. He started his career in 1993 at KPMG before joining Bank of Zambia until December 2010. 

Mr Chipungu is a fellow of the Zambia Institute of Chartered Accounts and the Association of Chartered Certified Accounts. He is a member of the Institute of Internal Auditors and Past President of the Zambian Chapter of the Institute of Internal Auditors. 

Diana Kangwa-Muya  (Chief Operations Officer)

Diana Kangwa-Muya, was appointed as Chief Operations Officer for Zanaco on 3rd April, 2017. Diana has a wealth of experience in Information Technology and Operations Management. She holds a Bachelor’s Degree in Electronics & Telecommunications Engineering from the University of Zambia, a Master’s Degree in Communication & Information Systems from Huazhong University of Science and Technology (HUST) in China and a Master’s Degree in Business Administration (MBA) from the Copperbelt University.

Prior to joining Zanaco,  Diana held various senior positions at Zambia Telecommunications Company (Zamtel),   Standard Chartered and Cavmont banks respectively.

Mumbi Mwila    (Chief Human Resource Officer)

Mumbi Mwila, a Human Resources professional with more than 16 years of experience, has been recruited as the new Chief Human Resources Officer for Zanaco and assumes her new role on 1st July 2016.

Mumbi has a successful track record of leading human resource programmes for large, reputable institutions. Her strong background in employee relations and strategic planning will enable her to make great contributions to Zanaco.

 Mumbi comes to Zanaco from running her own HR Consultancy. Prior to this, she worked as a subject matter expert in Human Resources for Airtel Africa, before then she worked as Human Resources Director for Airtel Zambia.

She holds a Bachelor of Science with Education, a Masters of Business Administration and is a fellow with the Zambia Institute of Human Resources Management. Mumbi, who is married with children, enjoys reading, writing and coaching and mentoring in personal development.

Teza Ngulube  (Chief Digital Banking Officer)

Teza Ngulube is our Chief  Digital Banking Officer. He owns accountability for overall delivery of our Digital Banking strategy.

Teza possesses over 14 years of experience in Retail Banking, having served in various roles in risk management, sales and governance at junior, middle and senior management levels.

His international experience includes General Manager role at Standard Chartered Bank, Tanzania and Programme Manager Group Distribution Officer at Standard Chartered Bank, Singapore.

He holds a Bachelor of Business Administration degree from the Copperbelt University and a Masters of Business Administration degree conferred by ESAMI/ Maastricht in 2010.