How to Make Government Service Bus Payments

Zanaco provides an option for individuals and corporates, both Zanaco and non-Zanaco account holders, to make payments for Government Services using their VISA Debit and Credit Cards.

Raise an invoice on the Government Service Bus (GSB) through the Zamportal by visiting the link https://eservices.gov.zm/.
Select the specific service to be paid for and provide the required payment details such as name and unique ID.
Once the invoice is generated, select “Make Payment” and choose the VISA Debit/Credit card option.
Select “Zanaco – Card” and enter your card details.
After submitting the payment information, the customer account is debited for the transaction.
The official Government of the Republic of Zambia (GRZ) receipt will be generated and can be viewed and downloaded on the Zamportal.

Raise an invoice on the Government Service Bus (GSB) through the Zamportal by visiting the link https://eservices.gov.zm/.
Select the specific service to be paid for and provide the required payment details such as name and unique ID.
Once the invoice is generated, download it and take note of the invoice number for reference.
On the Zamportal, select ‘Make Payment’ and choose the ‘Online Payment’ option.
Select Zanaco as the payment method.
The system will redirect you to Zanaco Smartpay (https://taxpay.zanaco.co.zm/), where you need to log in using your Smartpay username and password.
On Smartpay, select ‘Bill Payments’ and then choose ‘GSB’. Use the ‘Fetch Invoice’ option to search for the invoice number.
Select the transaction you want to pay and submit it for approval.
After successful approval, your Zanaco account will be debited for the transaction.
The official Government of the Republic of Zambia (GRZ) receipt will be generated and can be viewed and downloaded on the Zamportal.

Raise an invoice on the Government Service Bus (GSB) through the Zamportal by visiting the link https://eservices.gov.zm/.
Select the specific service to be paid for and provide the required payment details such as name and unique ID.
Once the invoice is generated, download it and take note of the invoice number for reference.
Visit any Zanaco branch and present your invoice, requesting to make a deposit for GSB using Bill Muster.
Make the deposit into the Government Service Bus (GSB) using the Bill Muster ID 6216-MOF GSB.
After the payment is made, the bank will provide you with a deposit slip as proof of payment.
The official Government of the Republic of Zambia (GRZ) receipt will be generated on the Zamportal and can be viewed and downloaded for your records.

Raise an invoice on the Government Service Bus (GSB) through the Zamportal by visiting the link https://eservices.gov.zm/.
Select the specific service to be paid for and provide the required payment details such as name and unique ID.
Once the invoice is generated, download it and take note of the invoice number for reference.
Visit any Zanaco Xpress agent and present your invoice, requesting to make a deposit for GSB using Bill Muster.
Make the deposit into the Government Service Bus (GSB) using the Bill Muster ID 6216-MOF GSB.
After the payment is made, the Xpress agent will provide you with a deposit slip as proof of payment.
The official Government of the Republic of Zambia (GRZ) receipt will be generated on the Zamportal and can be viewed and downloaded for your records.

Generate an invoice on Zamportal and select Zanaco Bill Muster as the payment option.
Use RTGS as the payment type and transfer the invoice amount to the following account number:
A/C Number: 1219234303206
A/C Name: MOF- GSB MERCHANT TRANSIT ACCOUNT
Branch: Lusaka Business Centre
Branch Code: 003
Sort Code: 010003
Remember to quote the invoice number as the reference.
Email the proof of payment (POP) and a copy of the invoice to [email protected].
Once the funds are credited to the merchant account, Zanaco will process the transaction immediately.
The payment will be receipted, and the customer can access the receipt on the Zamportal.