About Us

Merchant Services

Merchant Point of Sale (POS) services allows businesses offering goods and services to accept card payments in a fast, safe and convenient manner. This service allows all customers with Visa, UnionPay and Mastercard debit/credit cards to pay for their goods and services via a Zanaco Point of sale terminal by debiting the cardholder’s account and simultaneously crediting the merchants collection account. 

The Zanaco Merchant Account is an account designed to aid card related payments for goods and  services. 

This service allows all customers with Visa, UnionPay and Mastercard debit/credit cards to pay for their goods and services. Via a Zanaco POS, cardholders’ accounts are debited while the merchant’s collection account is credited. 

 The process ensures trackable transactions all happening in a secure virtual environment. 

WHO CAN APPLY?
  • Business Owners seeking payment for goods and services. 
BENEFITS
  • Payment guarantee 
  • Reduced cash handling costs 
  • Faster payment cycle and high-speed transactions 
  • Strengthened customer loyalty due to added convenience of cash access
  • Automated daily statements
FEATURES
  • The account is available in Zambian Kwacha (ZMW)  and United States Dollar (USD)
  • Access to Internet banking 
  • Access to Mobile banking 
  • Access to Merchant training 
  • Free monthly statements and turnover tracking 
  • Dedicated relationship manager/coordinator 
  • Free transactional SMS alerts 
  • Instant & seamless value deposits 
  • Free issuing/maintenance of POS devices 
REQUIREMENTS 
  • Certificate of Incorporation obtained from the Patents and Registration Agency of Zambia (PACRA)
  • Pacra form 2 / 3 / 5 3. Proof of physical address (Utility bill or Address confirmation form)
  • Merchant Application form signed by directors
  • Tax Payer Identification number (TPIN)
  • 1 Passport size photo for the for the director who has signed the forms
  • Merchant Agreement
  • Sweep out form (Only applicable to Zanaco Business Account holders)
  • Site inspection form
  • Copy of the latest one-month bank statement from the other bank (Only applicable to None Zanaco Account holders)
  • The Business must have been with the bank for over 2 years, for it for qualify for the merchant POS terminal

The Zanaco Micro Merchant Account is an account designed to aid non-card related payments for goods & services. 

Xapay provides cashless payment services via Quick Response (QR) Codes. Payments on this platform largely favour smartphones use but can also be adopted by non-smartphone users by simply keying in dedicated merchant codes.  

 Xapay delivers payment in a fast, safe and convenient manner. Similar to a typical POS payment, cardholders’ accounts are debited while the merchant’s collection account is credited instantly leaving no room for error or untracked payments. 

WHO CAN APPLY?
  • Small Business Owners (<K100,000.00 turnover) seeking payment for goods and services. 
FEATURES
  • The account is available in ZMW 
  • Pricing/ Fees/ Commission as per Digital Banking Tariff 
  • Access to Internet banking. 
  • Access to mobile banking 
  • Access to merchant training 
  • Free monthly statements and turnover tracking 
  • Dedicated relationship manager/coordinator 
  • Transactional SMS alerts 
  • Instant & seamless value deposits 
ACCOUNT OPENING REQUIREMENTS 

Sole Trader 

  • Original National Registration Card (NRC) 
  • Active Mobile Number 
  • Police Clearance 
  • TPIN 

SME 

  • Active Mobile Number 
  • Certificate of incorporation 
  • Police Clearance  
  • TPIN 

Zanaco also offers integrated POS system that provides the Merchant the convenience of accepting all major international card payments, such as VISA, MasterCard Debit/Credit cards and UPI.

The installation of the integrated POS system is done with the merchants pay points, through direct integration between Merchant Till System and the Zanaco Systems. Integrated POS is a system that utilizes the Merchants broadband internet and links the cash register and card/PIN reader to process payment transactions