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Latest News

27 July 2026
Zanaco once again sponsored the Men’s International Polo Tournament, which set Zambia against New...
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25 July 2026
Our delegation, led by our Board Chairperson Prof. Oliver Saasa, Vice Board Chairperson Mrs. Regina Mulenga...
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23 July 2026
We are delighted to announce the official opening of our Lumwana Branch, officiated today by the North...
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10 July 2026
We visited our customer African Power Coal in Mulungwa area in Sinazongwe district, Southern Province....
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09 July 2026
As this year’s Mutomboko Ceremony draws near, we are honoured to support one of Zambia’s...
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08 July 2026
We were delighted to host partner institutions DFCU Bank, Rabobank, and One Africa for the One Africa...
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06 July 2026
The final whistle has blown at Sunset Stadium and the 2026 Zanaco Grassroots U17 National Football Tournament...
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02 July 2026
Today, young players participating in the Zanaco Grassroots U17 Tournament had the unique opportunity...
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27 June 2026
We are glad to partner with the Ministry of Small and Medium Enterprises Development in hosting the 2026...
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19 June 2026
Our Board of Directors, led by Board Chairman Prof. Oliver Saasa, recently undertook a strategic study...
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16 June 2026
The stage is set and the countdown has begun for the 2nd Zanaco Grassroots Under-17 National Tournament,...
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15 June 2026
Our team, led by Acting Chief Executive Officer Mr. Kalauka Itwi, participated in the Mid-Year Private...
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13 June 2026
We are proud to celebrate a remarkable achievement at the Zambia Institute of Public Relations and Communication...
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12 June 2026
Participating in the Mosi-oa-tunya Environmental Expo and Green Half Marathon last week was a powerful...
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10 June 2026
Yesterday, in partnership with the Zambia Institute of Public Relations and Communication (ZIPRC), we...
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05 June 2026
Our Acting Chief Executive Officer, Mr. Kalauka Itwi, joined Her Honour the Vice President, Mrs. W.K...
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04 June 2026
Following Saturday’s successful Wonderful Group Marathon, where our CEO Mukwandi Chibesakunda joined...
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04 June 2026
We celebrated our continued partnership with our Mandarin-speaking clients on the Copperbelt, at our...
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Foreign Exchange Rates

When it comes to foreign currency transactions, we are market leaders and our specialists will provide practical advice.

Buying

Selling

USD

             19.4000

19.7492

GBP

26.1590

26.6298

EUR

22.3818

22.7847

ZAR

1.1904

1.2118

CNY

2.8900

2.9421

Foreign Exchange rates may change without prior notice depending on market conditions.

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KPMG SA

Telephone Number: +260 211 236 372 or +27 12 543 5426

Hot Fax: 00800 200 796

Hotmail: [email protected]

Webmail: https://www.thornhill.co.za/kpmgethicslinereport or [email protected]