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Latest News

27 February 2025
As part of our ongoing commitment to sustainability, Zanaco, in partnership with Butterfly Kids Entertainment,...
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21 February 2025
We are excited to announce the opening of our Private Banking Lounge at Agora Village, aimed at enhancing...
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21 February 2025
Our CEO, Mukwandi Chibesakunda, joined other women leaders at the unveiling of the Women Leaders for...
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17 February 2025
We are delighted to be a sponsor of the Ncwala ceremony once again. To flag off our week of celebrations,...
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06 February 2025
We were happy to host students from the Yango Fellowship for a workshop in our Innovation Lab on Thursday,...
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30 November 2024
Recently, our Head of Corporate Communications, Kyembe Kyalusanza, represented Zanaco at the Climate...
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23 November 2024
We personified the phrase “Teamwork makes the dream work” when we joined hands with other...
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17 November 2024
We handed over a 1×3 classroom block to Nalubanda Primary School in Nangoma, with Hon. Eng. Collins...
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14 November 2024
We hosted a panel discussion on ‘Unlocking Climate Finance for Local Communities’ at COP29...
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10 November 2024
We are proud to announce that we have been awarded the AfriSAFE Bank of the Year Award and the AfriSAFE...
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03 November 2024
We proudly hosted the Banking Without Barriers Workshop in our Innovation Lab, welcoming 45 deaf people...
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01 November 2024
We are honoured to have received the Second Prize for Exceptional Campaign for the 2023 World Savings...
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31 October 2024
We were privileged to participate in the 13th Annual Pink and Blue-Ribbon Golf Tournament hosted by the...
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28 October 2024
It was an honour to host the Arise BV Chief Executive Officer Mr Gavin Tipper this month. Arise BV is...
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Foreign Exchange Rates

When it comes to foreign currency transactions, we are market leaders and our specialists will provide practical advice.


Buying

Selling

USD

28.5016

28.7866

GBP

36.8697

37.2384

EUR

30.9998

31.3098

ZAR

1.5672

1.5829

Foreign Exchange rates may change without prior notice depending on market conditions.

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KPMG SA

Telephone Number: +260 211 236 372 or +27 12 543 5426

Hot Fax: 00800 200 796

Hotmail: [email protected]

Webmail: https://www.thornhill.co.za/kpmgethicslinereport or [email protected]