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Latest News

08 May 2026
Last night we launched Zanaco’s WhatsApp Banking, Chat & Transact, marking a significant milestone...
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30 April 2026
We were honoured to witness the commissioning of the 136 MW Itimpi II Solar Power Plant by Copperbelt...
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28 April 2026
Zanaco participated in the 2026 Mopani Women in Mining Forum & B2B Exhibition in Kitwe this passed...
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24 April 2026
Zanaco hosted the Girls in ICT & STEM Association from the University of Zambia to celebrate the...
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16 April 2026
The Zanaco Team led by our CEO Mukwandi Chibesakunda, visited the the University of Zambia yesterday...
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15 April 2026
We are proud to announce our support of the inaugural C-Suite NextGen Leadership Summit, a platform that...
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10 April 2026
Our CEO, Mrs. Mukwandi Chibesakunda, officially handed over the new team bus to Sensational Zanaco Football...
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29 March 2026
The Zanaco delegation, led by our Board Chairman, Prof. Oliver Saasa, on Thursday evening joined hundreds...
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27 March 2026
We proudly commissioned the magnificent Statue of the Royal Barge at the Mongu Roundabout, a lasting...
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26 March 2026
We held our 56th Annual General Meeting (AGM) on Wednesday, 25th March 2026, where we shared exciting...
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20 March 2026
As part of Financial Literacy Week, we hosted impactful financial literacy sessions with 800 learners...
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18 March 2026
We are pleased to partner with the Government of Zambia to launch the World Bank‑funded Zambia Agribusiness...
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15 March 2026
We were honoured to be part of the Kuomboka Ceremony Fundraising Dinner, which was officiated by the...
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10 March 2026
This morning we officially opened our newly refurbished Zanaco branch at the University of Zambia Main...
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09 March 2026
Zanaco joined the rest of the world in commemorating International Womens day at the Lusaka Showgrounds,...
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08 March 2026
The 4th edition of the Zee Women’s Banking Awards saw the recognition of 13 women in various categories...
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Foreign Exchange Rates

When it comes to foreign currency transactions, we are market leaders and our specialists will provide practical advice.

Buying

Selling

USD

19.1000

19.3864

GBP

25.9473

26.3365

EUR

22.4291

22.7655

ZAR

1.1612

1.1786

CNY

2.8073

2.8494

Foreign Exchange rates may change without prior notice depending on market conditions.

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KPMG SA

Telephone Number: +260 211 236 372 or +27 12 543 5426

Hot Fax: 00800 200 796

Hotmail: [email protected]

Webmail: https://www.thornhill.co.za/kpmgethicslinereport or [email protected]