Mr. Mwila Chibela is the Chief Digital Banking Officer at Zambia National Commercial Bank Plc. A seasoned financial services executive with over 15 years of experience, Mwila has led digital transformation, product engineering, data-driven revenue optimization, and retail banking innovation initiatives.
With extensive expertise in retail banking, card and digital payments, and cash management, Mwila has consistently driven organizational growth, operational efficiency, and customer adoption through technology-enabled financial solutions.
Over the course of a 15-year career, Mwila has held several senior leadership positions within leading financial institutions. Notably, at Stanbic Bank Zambia, Mwila served as Head of Products & Pricing and Head of Digital & eCommerce, leading high-impact initiatives in digital platform modernization, fintech ecosystem partnerships, mobile and agency banking expansion, and data-driven customer segmentation.
Mwila holds a Master’s in Global Banking & Finance from UCAM University, a Postgraduate Extended Diploma in Global Banking & Finance from Cambridge International Qualifications (UK), and executive certifications in Digital Transformation Strategies from Cambridge Judge Business School and Leadership Acceleration from Henley Business School.
