Following the announcement by the Bank of Zambia (BOZ) that Zanaco PLC has been appointed to facilitate payments to depositors of Investrust Bank (in possession), we wish to advise the depositors to visit the branches below;
No. | Investrust Branch or Agency Name | Province | Assigned Zanaco Branch |
1 | Levy Business Park Branch | Lusaka | Civic Centre Branch |
2 | Mumbwa Road Branch | Lusaka | Bill Muster Centre |
3 | Lusaka Main and Savings Centre Branch | Lusaka | Cairo Business Centre |
4 | Soweto Branch | Lusaka | Bill Muster Centre |
5 | Chipata Branch | Eastern | Chipata Branch |
6 | Choma Branch | Southern | Choma Branch |
7 | Mulungushi Branch | Lusaka | Longacres Branch |
8 | Industrial Branch | Lusaka | Bill Muster Centre |
9 | Livingstone Branch | Southern | Livingstone Branch |
10 | Kitwe Main Branch | Copperbelt | Kitwe Industrial Branch |
11 | Kafue Road Branch | Lusaka | Makeni Mall Branch |
12 | Freedom Avenue Branch | Copperbelt | Kitwe Industrial Branch |
13 | Odys Branch (Head Office) | Lusaka | Northmead Branch |
14 | Solwezi Branch | Northwestern | Solwezi Branch |
15 | Kabwe Branch | Central | Kabwe Branch |
16 | Ndola Buteko Branch | Copperbelt | Ndola West Branch |
Further, to facilitate withdrawals and transfers, depositors should present the following documentation;
Individuals
- National Registration Card (NRC), Valid Passport or Valid Driver’s License
- Taxpayer Identification Number (TPIN)
- Account Number
- Issued ATM Card
Estates
- National Registration Card (NRC), Valid Passport or Valid Driver’s License
- Taxpayer Identification Number (TPIN)
- Valid letter of Administration of the Estate
- Witness with valid ID to accompany administrator of the Estate
- Bank statements for a period of three months
- Bank Statement at alternate bank/ reference letter from alternate bank
Companies/ Similar Entities
- Certificate of incorporation /registration
- Letters of authorization from company /institution
- Taxpayer Identification Number (TPIN)
- Board resolution
- Account number
- Bank statements for a period of three months
- Bank Statement at alternate bank/reference letter from alternate bank
For customers wishing to open accounts with Zanaco, the following documents should be presented for verification;
- National Identification Card, Passport
- Proof of residence (Utility Bill or tenants’ agreement)
- Proof of income (e.g., pay slip, bank statements)
If you have any questions or require further assistance, please do not hesitate to contact our customer service team at [email protected]
Zanaco Management