About Us

Following the announcement by the Bank of Zambia (BOZ) that Zanaco PLC has been appointed to facilitate payments to depositors of Investrust Bank (in possession), we wish to advise the depositors to visit the branches below;

Further, to facilitate withdrawals and transfers, depositors should present the following documentation;

Individuals

  1. National Registration Card (NRC), Valid Passport or Valid Driver’s License
  2. Taxpayer Identification Number (TPIN)
  3. Account Number
  4. Issued ATM Card

Estates

  1. National Registration Card (NRC), Valid Passport or Valid Driver’s License
  2. Taxpayer Identification Number (TPIN)
  3. Valid letter of Administration of the Estate
  4. Witness with valid ID to accompany administrator of the Estate
  5. Bank statements for a period of three months
  6. Bank Statement at alternate bank/ reference letter from alternate bank

Companies/ Similar Entities

  1. Certificate of incorporation /registration
  2. Letters of authorization from company /institution
  3. Taxpayer Identification Number (TPIN)
  4. Board resolution
  5. Account number
  6. Bank statements for a period of three months
  7. Bank Statement at alternate bank/reference letter from alternate bank

For customers wishing to open accounts with Zanaco, the following documents should be presented for verification;

  1. National Identification Card, Passport
  2. Proof of residence (Utility Bill or tenants’ agreement)
  3. Proof of income (e.g., pay slip, bank statements)

If you have any questions or require further assistance, please do not hesitate to contact our customer service team at [email protected]

Zanaco Management