A travel eSlM is a digital SIM card that lets you connect to mobile networks in different countries without a physical SIM card. Instead of swapping your regular SIM when you travel, you simply download an eSlM profile to your phone or device. With a Visa KnowRoaming eSlM, users can enjoy reliable data connectivity in over 200 destinations while avoiding excessive roaming charges, ensuring a smooth, connected travel experience.
Your eSlM will last until you use up all the data or it reaches the end of the package validity (expiration date). Before purchasing, please make sure that the eSlM you select has the right amount of data and a long enough validity period for your needs.
To ensure a smooth setup process, we recommend installing your eSlM just before your departure, as installation requires a stable Internet connection. However, if you prefer, you can wait until you arrive in the country to activate your eSlM using WIFI. Once your eSlM is installed, you have the option to turn it off. Activation of the package only occurs when you use your eSlM in the country / region where it is eligible for connection. When you land, simply turn on your eSlM, set roaming to “on” and enjoy being connected.
Yes, when your Data runs low, or runs out, you will be able to top up your eSlM by:
Yes, you can use your personal hotspot with your eSlM if it is supported by your device.
No, you cannot install the same eSIM on multiple devices. Your eSlM can only be installed on one device, and most eSlMs can be installed only once. This means that if you remove the eSlM from your device, it will not be possible to install it again.
Your eSlM data plan begins the moment you activate it on your phone and are within the eligible country / region for your package (and not when you install it). Only once activated do the number of days in your plan start counting down.
Can I make calls with my eSlM?
Your eSlM is data only, and so you will not be able to make traditional calls using it. You can however use it to make calls on your favorite apps including WhatsApp, Skype, Facetime, and other Voice over internet protocol services. You will still be able to use your regular cellular provider for voice if you keep that SIM active, but please check with your service provider on call and roaming rates.
Can I still receive SMSs when I use a data eSlM?
Your eSlM is data only, and so you will not be able to send or receive SMSs using it. You will still be able to use your regular cellular provider, if you keep that SIM active, for receiving and sending SMSs, but please check with your service provider on SMS and roaming rates
Yes, we offer several multi-country packages (regions). These are perfect if you are traveling to several different countries on one trip. Each time you enter a new country, your eSlM will automatically connect to a network in that country. Search for your ideal region and make sure the country you want is covered in that region by:
