WhatsApp Banking Chat and Transact is a new digital banking service that allows customers to perform banking transactions through our chatbot on WhatsApp.
You can access the service by sending “Hi” to 076 111 5000 on WhatsApp.
Customers can access all services on mobile Banking including:
Yes, Whatsapp Banking is available anytime, allowing you to bank at your convenience.
Yes, the platform is secure and designed to protect customer information and transactions. Your Pin will never be stored in the Chat history.
Yes, to use this service your number will have to be already registered on Zanaco Mobile Banking.
Standard charges applicable to Zanaco mobile banking will apply for all transactions.
Yes, as long as you have access to WhatsApp and an internet connection, you can use the service from anywhere.
Coco will guide you through most services. If additional help is needed, you will have to contact the Bank through Coco’s Chat service, E-mail: [email protected] or Call 5000.
Yes, the platform will continue to evolve with additional features to enhance your banking experience.
