Win A Trip to the FIFA World Cup 26™
Frequently Asked Questions

What is the duration of the promotion?

This is a 4-month promotion that will run from 20th March 2026 to 30th June 2026.

Who can participate in the promotion?

To participate, individuals must within the promotion period, be Zambian based residents who are Zanaco VISA debit cardholders. Participants who use their Zanaco Visa debit cards during the Promotion Period only, will automatically be entered into the Promotion when they make five (5) or more payments with their Zanaco Visa debit card.

What types of Zanaco debit cards are eligible for the promotion?

Eligible debit card types include the Zanaco Visa Classic, Gold , Infinite and Platinum debit cards. Participants must use their debit card 5 times or more to make payments within the promotion period.

What are the prizes for the promotion?

Participants automatically stand a chance of winning the grand prize as follows:

Grand Prize: Sponsored trip to watch the FIFA World Cup 26™,

•  Flights from Lusaka (return trip).
• A travel package for two (2) including:
  • 5 nights’ hotel accommodation
  • Airport transfers
  • Daily breakfast
  • Transportation to all activities and destinations around town
  • Pocket money for spending per person
  • Airport Lounge access

The package excludes:

• Any meal, event and/or activity outside of the scheduled program itinerary
• Hotel incidentals (e.g., phone, mini-bar, laundry, etc.)
• Any applicable taxes
• Other Prizes

Once a grand prize winner of the sponsored trip to watch the FIFA World Cup 26™ is selected, participants automatically stand a chance to win assorted branded prizes including headphones, bags and laptops, courtesy of Visa.

How will the winners be selected?

Winners will be selected by a random draw.

How will winners be notified and prizes disbursed

Winners shall be notified by the bank via telephone using the phone number registered to the bank. The prize delivery can only commence once the winners have been identified and their consent has been received.

Are there any terms and conditions participants should be aware of?

Yes, participants are advised to read and understand the terms and conditions outlined by the bank and available on the website. These include eligibility criteria, prize disbursement, and the bank’s rights to amend or terminate the promotion. Access the terms and conditions here.

Where can participants address queries or concerns about the promotion?

Participants can contact Zanaco’s Contact Centre by dialing 5000 or emailing [email protected] for any queries or concerns regarding the promotion.

How does Zanaco handle unforeseen circumstances or disputes?

The promotion remains subject to relevant laws and any disputes are to be resolved according to these laws. Zanaco reserves the right to suspend or terminate the promotion or modify its terms and conditions as necessary.

What precautions should participants take regarding their personal information and transactions?

Participants should safeguard their personal information and exercise caution with online transactions. Zanaco will never request sensitive information like card details or PINs during or after the promotion.