Customer Notice – Personal Information (KYC) Update Requirement

Launch of Private Banking Lounge at Agora Village

We are excited to announce the opening of our Private Banking Lounge at Agora Village, aimed at enhancing our services for private banking customers. This new lounge will provide a more personalised and exclusive banking experience. The branch was officially opened by the Minister of Commerce, Trade, and Industry, Hon. Chipoka Mulenga. Our Board Chairman […]
Customer Notice – Increase in the BOZ Monetary Policy Rate

Customer Notice – Phasing Out of Cheques

Customer Notice – Tax Clearance Certificate Requirement on Cross-border Foreign Transaction

Customer Notice : Increase of Monetary Policy Rate by Bank of Zambia

Updated – RTGS, ZIPSS, CSD and ZECHL Extended Operating Hours

Customer Notice – Tariff Adjustment on Bank to Wallet transactions
Bank of Zambia Prohibition Against Unwarranted Charges and Fees on Electronic Money Services Directive
Zanaco Digital Account Migration

In order to serve our customers better as we turn 55, we have migrated all accounts with the “934” prefix to a new banking system this month. 1. What has been migrated? All Digital accounts under the Virtual Branch whose account number starts with the prefix “934”. These include the following: i. Xapit Convenience accounts […]