About Us

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Our Vision

• To be Zambia’s leading, admired, preferred and innovative universal and top transaction financial institution that provides the best in value solutions to clients while supporting financial inclusion.

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Our Mission

• To be top of the mind universal top transaction financial institution for all segments, while delivering excellent financial services efficiently, using the right client service model, and supported by an empowered and motivated staff.

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Our Values

• Maintaining long-term ethical relationships with our customers
• Increasing productivity through team work Setting and achieving high business standards
• Being guided by integrity, respect for each other, and the highest level of professionalism