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The Future is in Our Hands

The Future is in Our Hands

What makes Zanaco a great employer?

In our commitment to help Zambia grow, Zanaco is proud to be the largest employer in the Zambian banking sector. The Bank has grown consistently from strength to strength, with a cemented position in the market as one of the top 3 Banks in Zambia. Working at Zanaco means you have the opportunity to have an impact and play a hand at shaping the Zambian financial industry.

As a proudly Zambian Bank, our interest is in identifying and cultivating local top talent that will continue to add value to the organization and to Zambia. You become part of a leading bank in the market which has gained prominence and success due to our unique capabilities that distinctly set us apart from our competitors. As a progressive and innovative bank, Zanaco boasts industry firsts such as launching ATMs in Zambia, nation-wide branch connectivity and the first mobile payment solution through Xapit. Zanaco is committed to continuously leading innovation in banking products and services in order to stay ahead of the market, which means we embrace the use of technology to focus on innovation and providing solutions that are relevant to our market, and as a Zanaco employee you get to be a part of that and more.

At Zanaco, our people are our number one resource and we believe in professional and personal growth in order to nurture proud, dedicated, inspired, and motivated staff. We offer competitive compensation and benefits to our employees, and differentiation for our top talent and high achievers. In order to help our employees reach their full potential, we invest in continuous technical and soft skills training. Our training ranges from classroom training offered by industry experts, to in-house training and e-learning. There is also an opportunity for attachments to partners under Rabo Bank.


The Future is in Our Hands

Zanaco Careers


Being an employee at Zanaco also means we value your opinion and input. We encourage interaction amongst employees and the Executive, and have gatherings such as Town Halls and team building in order to facilitate such engagement in the organization. We also have quarterly surveys where employees have the opportunity to give feedback which is used to improve different areas as work.

As an employer of choice, Zanaco looks for individuals who live the Zanaco values. Our values support our mission and vision and shape the culture and resulting behaviours of our employees. Having PRIDE in the way we work has a direct impact on our customers’ experience of Banking with us, which has far reaching implications for our continued strength and growth as an organization. One of Zanaco’s competitive advantage lies in our customer service which has seen us being awarded international awards such as Best Customer Service Provider. In order to continue providing the best customer service, employees are required to exhibit the following Zanaco values:

  • Pride – being proud of being Zanaco employees. Pride in our national heritage. Pride in being professionals and therefore taking care in our work.
  • Respect – respect for the diverse cultures in Zambia and therefore respect for the diversity of colleagues and customers
  • Integrity – being trustworthy and honest when dealing with colleagues and customers
  • Delivery through Teamwork – acknowledging one’s role in the team and being depended on to provide services which are of high quality, knowledgeable and friendly to internal and external customers.
  • Excellence – Applying standards of excellence in everything one does

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The future for experienced Professionals


The future for experienced Professionals

If you are ambitious and have dreams of being an industry leader, have high levels of integrity and believe in teamwork, Zanaco is the place for you. We look for individuals who constantly strive for excellence and innovation. Zanaco’s high performance culture means that we look to recognize individuals who work hard and deliver great results. These individuals are rewarded with opportunities to grow in their careers and take on more responsibilities in future.

What does the future hold for Graduates at Zanaco?


hat does the future hold for Graduates at Zanaco?

Zanaco looks to develop home grown talent into world class professionals. Our rigorous recruitment and selection process identifies top graduates to be groomed into future leaders. Substantial investment is made into our graduates in order to ensure that they acquire a solid banking foundation whilst they explore the various areas of the organization and chart their careers at Zanaco. Graduates are encouraged to be innovative and progressive in their thinking and contribute to the development of world class delivery here at home.

What does Zanaco offer Students and their future?


What does Zanaco offer Students and their future?

As the first organization to sign multiple Memorandums of Understanding (MOUs) with Zambia’s leading Universities (University of Zambia, University of Lusaka, Copperbelt University, Mulungushi University, ZCAS University, Zambian Open University, Cavendish University) every vacation period means that we invite top final year students from these Universities to immerse themselves in our organization. The exposure gives an opportunity for students to develop and refine their professional skills whilst gaining practical experience. It also provides Students the all-important line of view to our leading industry experts who may wish to recruit the Students upon completion of their degrees.