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Corporate Social Responsibility

As a home-grown bank, we place importance on improving lives and meeting the needs of our citizens in the communities in which we operate by promoting sustainable change. In pursuit of our CSR objectives Zanaco has identified four pillars of focus that include: Environmental Sustainability, Education, Financial Education/ Literacy and Health.


With Zambia and the rest of the world experiencing the effects of climate change which have resulted either floods or drought, mitigating the effects requires that everyone plays a role in environmentally- friendly activities such as proper farming methods, stopping the indiscriminate cutting down of trees and instead develop the culture of planting trees to save the environment and ensure socio-economic sustainability.

Zanaco Plant a Million Project

As Zanaco, we are on a journey to preserve our planet for future generations under our green strategy.

We have since launched a tree planting project, ‘Plant a Million’, where we are looking to plant a million trees by 2025

The project launched on 5th May, 2022, has seen branches and departments plant  trees in various schools across the country.


A highly educated nation remains critical in reducing intergenerational poverty and inequality as it empowers communities with skills and expertise that will help them in ensuring household income and subsequently national revenue and wealth.

We have therefore partnered with various organizations in ensuring that communities are educated through the provision of support to  various projects.

Strong Girls, Strong Zambia Campaign

The Bank has  partnered with World Vision on the Strong Girls, Strong Zambia Campaign where 15,000 girls will be withdrawn from early marriages and empowered with education and other life skills.

Keep Her in School Campaign

In partnership  with the Examinations Council of Zambia through a local NGO, My Zambia, My Responsibility  the Bank supported the Keep Her in School Programme, which  was aimed at providing menstrual supplies to girls in examination classes. 11,000 girls in grades 7, 9, 12 benefited from the program.

Bupilo Foundation

Through our partnership with Bupilo Foundation, Zanaco provided menstrual supplies to school girls in Central Province as a way of reducing period poverty as well as ensuring that young girls stay in school.

Lead Me Back Foundation, Bag pack donation

We believe  that education should not be limited to girls alone and thus in partnership with Lead Me Back Foundation, we provided school bags, books, shoes and other school supplies to pupils in Lusaka and the Copperbelt in partnership with the Lead me Back Foundation


Despite, the level of financial inclusion increasing to 69.4 percent in 2020 from 59.3 percent recorded in 2015 as outlined in the FinScope 2020 Survey, low levels of financial literacy continue to undermine the goal of ensuring the full attainment of financial inclusion in the country.

Zanaco has for many years been driving a financial literacy agenda across primary and secondary schools, universities, SMEs, Women’s Groups and Cooperatives across the country.

My Juba

Aside the traditional way of delivering financial literacy, innovating digital financial literacy tools especially for children helps to reach a wider audience and with the support from our Subsidiary, Digital PayGo, we developed a money management application, ‘My Juba’ which is aimed at exposing children to savings by teaching children financial concepts in a fun way.

Kids MBA Programme

We have partnered with Study Connect International on a KidsMBA programme that gives children a head start in entrepreneurship and financial literacy. The long-term development objective of KidsMBA Zambia is to develop a cadre of young entrepreneurs that will bring about a mindset change in the youth to be Job Creators and not Job Seekers.