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Management Team


Zanaco's Management Board is responsible for leading the implementation of the bank’s vision and for formulating strategy for board approval. The Management Board also drives and directs the day-to-day operations of all the bank’s divisions.



Mukwandi Chibesakunda

Chief Executive Officer*
*Non Board Member

She is a Past President of the Zambian Institute of Banking and Financial Services, and hails with wide experience in various Financial Service Industry roles. With a banking career spanning over 14 years, she served as first female Managing Director for Access Bank Zambia Ltd. 

Prior to her appointment as Chief Executive Officer for Zanaco, she served as Managing Director National Savings and Credit Bank. She has also served in Executive capacities at Stanbic Bank Zambia as Head of Personal and Business Banking, and at Standard Chartered Bank Plc as Executive Director Consumer Banking. Mukwandi has been featured in various leading publications such as the Forbes Magazine and African Leadership Magazine, addressing subjects on leading transformational growth and supporting the growth of SME’s. 

She has also been very instrumental and influential at The Africa List level and has earned various awards as a leader that drives performance. In February 2019, she was one of ten delegates from across the African continent conferred with a leadership award from the African Leadership Magazine, in recognition of her corporate governance leadership. 

She holds a Master’s Degree in Business Administration (MBA), a Bachelor of Arts degree in Economics from the University of Zambia and a postgraduate Diploma in Business Administration from Manchester Business School.


Chali Mwefyeni

Chief Commercial Officer

Mr. Chali Mwefyeni is the Chief Commercial Officer at Zambia National Commercial Bank Plc. He is a seasoned Banker with a tenacious drive towards Organisational performance and transformation. He has over 16 years’ financial services experience with extensive skills in Sales, Customer Relationship Management, Sustainable Business Leadership, Insurance and Risk Management, Corporate, SME and Agricultural Finance. Chali has previously held sales, customer relationship management and underwriting roles at Stanbic and Madison General Insurance respectively. Over the last 13 years, Chali has served in different roles that include Senior Customer Relationship Manager, Account Executive, Head SME Agriculture, Head Agriculture Banking, and Head Business Banking working for Zambia National Commercial Bank (Zanaco) and Stanbic Bank Zambia Limited. During the same period, he was involved in setting up a new business function, leading cross functional projects across cost optimization, product development, customer segmentation and digital transformation at Zanaco. Chali holds a Master’s degree in Development Finance from Stellenbosch University, a Bachelor of Science degree in Agricultural Economics from the University of Zambia, a diploma in Insurance Studies and a diploma in Sustainable Business Leadership from the Swedish Institute

 

 

 


Joseph Shiku

Acting Chief Information Officer

Mr. Joseph Shiku is the Acting Chief Information Officer of the Bank. He is passionate about Technology and how it can be used to drive positive customer interactions and overall customer experience. He brings over 15 years’ experience having held Senior Technology Roles in various sectors such as Mining, Hospitality, Internet Services and Construction. In his current capacity as CIO he oversees the technology division which plays a critical role in ensuring that the strategy of the bank is achieved from a technology point of view whilst further enabling it in several aspects including providing technical competencies, solutions and other platforms on which the bank can deliver to its promise of being a big, strong and reliable bank. Joseph is an MSC Candidate in Project Management and holds a Bachelor of Science Degree in Computing, along with multiple industry certifications in IT such as CISCO, Microsoft, COBIT, ITIL and PRINCE2.


Clement C. Chisense

Chief Operations Officer

Mr. Clement Chisense is an out-of-the-box, visionary thinker who champions innovative solutions to elevate organisational performance and is known for maintaining an uncompromising focus on high quality standards by driving a high performance and ethical culture focused on execution excellence and the customer, streamlining of company processes and procedures while enhancing customer satisfaction and fortifying the control environment. In his role as Acting Chief Operating Officer of Zambia National Commercial Bank PLC, Clement has been tapped to lead during a complex leadership transition to offer critical strategic support by reporting directly to the Chief Executive Officer and executing the bank’s core strategy in concert with the management board in order to enhance the control environment, service quality, customer experience, cost and overall efficiency of the bank while leveraging on technology and innovation to drive positive change across the bank. Clement holds a Bachelor’s Degree in Civil & Environmental Engineering from the University of Zambia, an International Diploma in Project Management from the University of Cambridge, a Certified Business Operations Professional (CBOP) certificate from the International Academy of Business & Financial Management,Prince2 Practioner from APMG International, Project Management Intermediate Certification from PM.ideas and is currently doing final research for his Master of Operations Projects & Supply Chain Management degree with the University of Zambia Graduate School of Business.

 



Israel Simonze

Chief Human Resource and Training Officer

Mr. Israel Simonze is the Chief Human Resources and Training Officer Zanaco Bank PLC. He is an experienced Human Resource Practitioner with substantial experience in Organisational Change & Redesign, HR Transformation, Compensation & Benefits, HR policy development, Industrial relations, HR Strategy Development and Human Resources Operations. He possesses relevant vast experience across key sectors such as Mining, Agriculture & Manufacturing and Banking. Within Zanaco Plc, he notably worked as Head Operations, Compensations and Industrial Relations, Head Business Partner and Head Resource and Development. Prior to joining the Bank, he held senior management positions notably served as HR Manager at Zambia Sugar Plc, Talent Manager Illovo Sugar, Manager Human Capital-Operations & Manpower Planning at Konkola Copper Mines, Human Resource Manager Service Delivery at Standard Chartered Bank, Capacity Utilisation Project HR Team Lead Permata Bank Indonesia. Israel holds a Bachelor’s Degree in Economics from the University of Zambia and a Post Graduate Diploma in Human Resources from Cavendish College UK.


Moono Simatyaba

Chief Financial Officer

Mrs. Moono Simatyaba is Chief Financial Officer of the Bank. She is an experienced finance executive with over 20 years work experience gained in the auditing, FMCG and Banking financial services sectors. She has advanced financial and management skills in driving the organisation’s financial operations and improving the company’s financial performance for the accomplishment of strategic objectives. Prior to joining Zanaco Plc in 2016, she worked within the SABMiller Plc group where she held various senior management roles in Zambia and Tanzania. She also worked for PricewaterhouseCoopers and the Development Bank of Zambia. Besides being a Fellow of both the Association of Chartered Certified Accountants (ACCA UK) and the Zambia Institute of Certified Accountants (ZICA), she holds an MBA (Oxford Brookes), a Bachelor of Accountancy from the Copperbelt University and has undertaken Executive Leadership training at the Golden Institute of Business Studies (GIBS, South Africa). She is an Alumni of the Harvard Business School having completed the Advanced Management Program (AMP).

 

 

 


Mutisunge Zulu

Chief Risk Officer

Mr. Mutisunge Zulu is the Chief Risk Officer of the Bank. A seasoned banker with a vast wealth of risk management acumen over 16 years both at local and international level across the various strata namely Market and Liquidity, Credit, Operational and other Non-Financial Risks to including Environmental Social Governance (ESG) risk within the banking ecosystem and landscape. He has worked in South Africa, Uganda and Zambia. Prior to joining Zanaco, Mutisunge served as Country Non-Financial Risk Head for Stanbic Bank Zambia while simultaneously heading the Risk Management function for Stanbic Insurance Brokers (a subsidiary of Stanbic Bank). He has served in various senior capacities within the Standard Bank group managing the Market Risk reporting portfolio at Africa Regions level (SA, Zambia and Uganda), Energy and Infrastructure, Sovereign, Banking and Non-Banking Financial Credit Portfolio (Zambia) & Non-Financial Risk management (Zambia). Other areas of experience include investor services. He holds a Bachelor of Business Administration from the Copperbelt University, has attended Executive Education on leadership with Henley Business School and is a June 2022 Global Association of Risk Practitioner (GARP) Financial Risk Management (FRM) scholar.


Kalengo S. Simukoko

Chief Credit Risk Officer

Mr. Kalengo Simukoko was appointed as Chief Credit Risk Officer of the Bank in June 2018. He is Harvard-trained transformational business leader with a bias for action and a distinguished and impactful career spanning over 20 years garnered in the banking, construction and water sectors. He is a graduate of Harvard Business School’s Advanced Management Program (AMP) and also holds a MSc in Finance from the University of Leicester and an LLM in International Corporate and Commercial Law from King’s College London. Prior to joining Zanaco, Kalengo served as Chief Risk Officer at United Bank for Africa (UBA), a Pan-African financial services group, and has also previously held senior management roles at two FTSE 100 financial institutions-Barclays and Standard Chartered Bank Plc respectively.       

 

 

 

 

 

 

 

 

 

 

 

 

 

     

 


Mathews Tembo

Acting Chief Digital Officer

Mr. Mathews Tembo is the Acting Chief Digital Banking Officer of the Bank. He is a seasoned Telecommunications and Financial Services Executive with extensive skill sets in Sales and Distribution, Mobile Money Operations, Alternate Channels and Digitisation. Mathews has held several senior management roles in the Telecommunications and Financial Services industry including Airtel Zambia as Zonal Business Manager where he steered growth of the Copperbelt Region and secured various awards in ICTs Category and MTN as Senior Manager Sales and Marketing where he was instrumental in building strong distribution Infrastructure, growing revenue market share for Northern and Lusaka Regions. As Head Indirect Sales, Mathews set up from the greenfield, a Sales Department for Vodafone Zambia, defining sales and acquisition plans, mapping customer journey processes and touch points, and recruiting distribution partners. Prior to Joining Zanaco, he served as Head of Alternate Channels at Stanbic, executing the Bank’s Digital and Alternate Channels agenda. Until his current appointment, he was Head Digital Sales, responsible for strategy development and execution for Zanaco Agency Banking, Zanaco Xpress, Merchant Acquiring and Customer Acquisitions. Mathews holds a Bachelor of Arts Degree with Honors in Marketing from Greenwich University, a Post Graduate Diploma in Marketing and a Mini MBA in Telecoms 

 


Kaluba Gloria Kaulung’ombe-Inampasa

Company Secretary

Mrs. Kaluba Gloria Kaulung’ombe-Inampasa is the Chief Legal Officer and Company Secretary of the Bank. She is a seasoned lawyer with extensive experience in Commercial and Corporate Law, Corporate Governance, Regulatory Compliance, Company Secretarial Practice, Legislative Drafting and Litigation. Prior to joining Zanaco, Kaluba held various positions in the Ministry of Justice. She also held the position of Legal Counsel at CEC Liquid Telecommunication Limited and Company Secretary at Hai Telecommunications Limited. Kaluba holds a Bachelor of Laws Degree from the University of Zambia, a Master’s Degree in Commercial Law from the University of Cape Town, a Post Graduate Diploma in Legislative Drafting and is a Graduate of the Institute of Chartered Secretaries and Administrators (ICSA).