Grow into your greatness, bank with us!
Zanaco's Management Board is responsible for leading the implementation of
the bank’s vision and for formulating strategy for board approval.
The Management Board also drives and directs the day-to-day operations
of all the bank’s divisions.
Chief Executive Officer*
*Non Board Member
Hendrik has a career spanning over 37 years in the banking industry. He has served as Chief Executive Officer of several banks in Europe, South America, Middle East and Asia. Prior to joining Zanaco, he served as Managing Director at Rabo Development in the kingdom of the Netherlands.
He has vast experience in banking with functional expertise in strategic and Change Management, Credit Risk, Treasury, Investment, Retail and Digital banking. In addition, he has experience in restructuring none or poor performing banks to becoming profitable banks and gaining market leadership.
A speaker of 6 languages, he holds a Master’s degree in Law and a Bachelor of Arts degree in hotel management from the University of Groningen and the Hotel Management School Maastricht respectively of the Netherlands. He has undertaken additional training and obtained several postgraduate and management development certificates in financial services analysis, board supervisory roles and commercial management.
Chief Commercial Officer
Lishala C. Situmbeko, is the Chief Commercial Officer of the Bank. He is a business leader and executive of 23 years’ experience with accomplishments in business transformation, strategy setting and execution. In his current role, he oversees key businesses such as Retail, Corporate and Investment Banking, Business Banking, Transactional Banking and other business support areas. Lishala serves on the Board of Zanaco Sporting Club Limited in a non-executive capacity.
In addition to being a seasoned banker, Lishala has strong public sector experience gained from the Ministry of Finance as a Macroeconomist and Bank of Zambia as a Specialist in Money Markets and Foreign Exchange Management. He also served in Treasury senior management at Barclays Bank (Z) Plc prior to joining Zanaco in 2010. He holds Master’s and Bachelor’s Degrees in Economics, a postgraduate certificate in Financial Markets and Instruments and the Financial Markets Association ACI Dealing Certificate. He is also a 2004-2005 Hubert H. Humphrey Fellow in Banking and Finance and a certified Coach, Mentor and Speaker under the John Maxwell Team.
Chief Risk & Compliance Officer
Hamish Chipungu is the Chief Risk Officer of the Bank and has over 25 years exceptional experience in risk management, credit risk management, compliance, internal and external audit and banking supervision (Financial System Regulator). He is a Fellow of the Association of Chartered Certified Accountants, a Certified Internal Auditor and holds Certification in Risk Management Assurance.
Hamish’s experience spans from external audit, financial system regulation at the central bank and commercial banking. He served as an Audit Senior at KPMG, Senior Inspector Financial Analysis, Assistant Director Internal Audit and Assistant Director Non-Bank Supervision at the Bank of Zambia and Director Internal Audit at Zanaco as well as Chief Risk Officer.
Chief Operations Officer
Diana Kangwa-Muya, is the Chief Operations Officer for Zanaco Plc. She was appointed on 3rd April, 2017. Diana has a wealth of experience in Information Technology and Operations Management. She holds a Bachelor’s Degree in Electronics & Telecommunications Engineering from the University of Zambia, a Master’s Degree in Communication & Information Systems from Huazhong University of Science and Technology (HUST) in China and a Master’s Degree in Business Administration (MBA) from the Copperbelt University. She is a final year candidate of a doctorate of Business Administration at the Binary University of Management Entrepreneurship of Malaysia.
Prior to joining Zanaco, Diana held various senior positions at Zambia Telecommunications Company (Zamtel), Standard Chartered and Cavmont banks, respectively.
Chief Human Resource Officer
Mrs. Mumbi Mwila is the Chief Human Resource and Training Officer of the Bank. She is a Human Resources Professional with more than 19 years of experience with a successful track record of leading human resource programmes for large, reputable institutions with a strong background in employee relations, developing talent, strategic planning and aligning the people agenda to the Business.
Prior to joining Zanaco, she worked on a project with BancABC to support the development of bank integration requirements. She had also worked as a subject matter expert in Human Resources for Airtel Africa in Kenya and before then as Human Resources Director for Airtel Zambia. She has worked in various roles within the Human Resource Profession in Kenya and Sierra Leone and also provided HR support to HR Directors in countries such as Burkina Faso, Malawi, Madagascar, Seychelles and Niger.
Mumbi holds a Bachelor of Science with Education from the University of Zambia, a Master of Business Administration from Edinburg Business School. She is a fellow with the Zambia Institute of Human Resources Management. She is a certified International Business Leader (CIBL). She completed a General Management Program with Harvard Business School and is a Harvard Alumni.
Chief Financial Officer
Mrs Moono Simatyaba is a Finance Executive with over 19 years of work experience in both financial and management accounting. She is a qualified Chartered Accountant and a Fellow member for the Association of Chartered Certified Accountants (ACCA) and Zambia Institute of Chartered Accountants (ZICA). She holds a Bachelor’s Degree in Accountancy from the Copperbelt University and a Masters in Business Administration from Oxford Brookes University.
Prior to joining Zanaco Plc in August 2016, she worked at SABMiller, PricewaterhouseCoopers and Development Bank of Zambia
Chief Information Technology Officer
Jussab Kara is the Chief Information Technology Officer of the Bank and a technology executive with more than 23 years of work experience.
At Atlas Mara, he served as Chief Information Officer and was responsible for driving the organisational technology. He also worked for Airtel Zambia for 14 year in various key strategic roles before joining MTN Zambia as the Executive responsible for Information Technology. He briefly served as Chief Technology and Information Officer at Vodafone Zambia and as well as Director Software Engineering for CDC Projects.
Jussab holds a Master’s Degree in Business Administration, a Postgraduate Diploma in Management, a Postgraduate Certificate in Technology, Honors Degree in Computing, Graduate Diploma in Computer Science and a Diploma in Accounting.
Chief Credit Risk Officer
Kalengo S. Simukoko is the Chief Credit Risk Officer of the Bank and a seasoned banker with a strong risk management / governance background, in-depth boardroom experience and has over 16 years’ banking experience cutting across Trade Finance, Retail, SME and Corporate Banking.
Kalengo was until recently a Non-Executive Director and Chair of the Board Audit and Risk Committee of the Zambia National Data Centre. Prior to joining Zanaco, he was the Chief Risk Officer at United Bank for Africa (UBA). He has also previously held senior management roles at Barclays and Standard Chartered Bank Zambia Plc. A Master of Science in Finance from the University of Leicester in the United Kingdom is among the many business qualifications he holds
Chief Digital Banking Officer
Wane Ng’ambi is the Chief Digital Banking Officer with extensive Senior Management and executive experience in Telecommunications, Financial Services and FMCG spanning over several African markets. He has acquired an admirable skills set in Project Management, I.T and Sales & Distribution.
His most recent roll before joining the Zanaco family was as Regional Director – Sales Distribution and Customer Operations – Africa Market. Prior to joining Millicom, Wane served 5 years with MTN Zambia as Executive Head, Mobile Financial Service (MFS), He holds a Graduate Diploma in Information Systems Management, BSc (Hons) Computer Science.
Kaluba Gloria Kaulung’ombe-Inampasa is the Company Secretary of the Bank. She is a seasoned lawyer with extensive experience in Commercial and Corporate Law, Governance, Company Secretarial Practice, Legislative Drafting and Litigation. Prior to joining Zanaco, Kaluba held various positions in the Ministry of Justice. She also held the position of Legal Counsel at CEC Liquid Telecommunication Limited and Company Secretary at Hai Telecommunications Limited.
Kaluba holds a Bachelor of Laws Degree from the University of Zambia, a Master’s Degree in Commercial Law from the University of Cape Town, a Post Graduate Diploma in Legislative Drafting and is a Graduate of the Institute of Chartered Secretaries and Administrators (ICSA).
Zambia National Commercial Bank Plc
P.O Box 33611
© Zambia National Commercial Bank Plc